Modernize business-critical fax communications without giving up control over how your fax environment is deployed.
Ingenium offers FaxCore enterprise fax solutions for organizations that need secure, reliable, and flexible fax communications across cloud, hybrid, and on-premises environments.
From replacing aging fax servers and analog infrastructure to integrating fax directly with Microsoft 365, enterprise applications, multifunction devices, and custom software, FaxCore provides a modern platform designed around the way your organization operates.
Fax continues to play an important role in healthcare, financial services, insurance, government, legal services, education, and other industries where critical documents need to move reliably between organizations.
The technology supporting those communications, however, doesn’t have to remain in the past.
FaxCore provides a modern enterprise fax platform for sending, receiving, routing, tracking, integrating, and managing fax communications digitally.
Employees can work through a web browser, email, print driver, multifunction device, or integrated business application while FaxCore manages the underlying document communications.
The result is fax infrastructure designed for modern IT environments without sacrificing the interoperability that continues to make fax valuable.
FaxCore provides browser-based access that allows authorized users to send, receive, view, search, and manage fax communications digitally.
Incoming faxes can be stored and indexed for retrieval while employees can access documents without relying on a physical fax machine.
This gives organizations a centralized environment for managing fax communications while making those communications accessible to users across departments and locations.
Every organization’s infrastructure requirements are different.
Some organizations want to eliminate on-premises fax infrastructure entirely. Others need to maintain greater control over their servers and data. Some need a combination of both.
FaxCore supports multiple deployment models so organizations can choose the architecture that fits their operational, security, regulatory, and IT requirements.
Move fax into a fully hosted Software-as-a-Service environment without maintaining an on-premises FaxCore server.
Cloud deployment can reduce dependence on fax hardware, traditional telephone infrastructure, and locally maintained fax servers while providing employees with digital access to business-critical communications.
Maintain control of your FaxCore application while moving fax transmission away from traditional telecommunications infrastructure.
FaxCore can operate in your environment while using cloud-based fax transport, providing a practical middle ground for organizations that want to modernize telecommunications without moving the entire fax platform to SaaS.
Keep FaxCore within infrastructure controlled by your organization.
For organizations with specific technical, operational, security, or architectural requirements, FaxCore can be deployed on-premises using virtual infrastructure and supported Fax over IP or telecommunications technologies.
Your fax strategy shouldn’t have to conform to someone else’s cloud strategy.
With FaxCore, Ingenium can help determine the deployment model that fits your organization.
For many employees, email is already the center of daily business communication.
FaxCore can integrate fax into that existing workflow.
Support for Microsoft 365, Microsoft Exchange, and SMTP-based email systems allows organizations to enable email-to-fax and fax-to-email workflows without requiring users to learn an entirely separate communications process.
FaxCore also supports secure TLS communications with Microsoft 365 environments.
Employees get a familiar experience while IT maintains centralized control over the underlying fax platform.
Fax shouldn’t have to exist as an isolated system.
FaxCore provides REST API and web services capabilities that allow organizations to integrate fax communications directly into applications and automated business processes.
Custom applications can programmatically initiate fax transmissions and incorporate fax into larger workflows without requiring an employee to manually send every document.
This can be particularly valuable for organizations where fax is generated from ERP, EHR, CRM, billing, document management, or proprietary line-of-business systems.
Instead of asking users to move between systems, bring fax directly into the application where the work already happens.
When a document matters, organizations need to know what happened to it.
FaxCore tracks inbound and outbound fax activity, providing greater visibility into what was transmitted, when it was transmitted, and its delivery status.
Digital records and searchable fax archives can also make historical communications easier to locate than documents stored in physical filing systems or isolated fax machines.
For organizations that depend on fax to initiate or complete important business processes, this visibility can make communications easier to support, troubleshoot, and audit.
Fax communications frequently contain information that requires careful handling.
FaxCore incorporates security controls designed to protect documents both while they are being transmitted and while they are stored within the platform.
FaxCore uses AES-256 encryption for fax images stored on its servers and encryption for communications in transit. Its hosted services also incorporate access controls, network security monitoring, vulnerability assessment, security scanning, and other safeguards designed for environments handling sensitive information.
FaxCore‘s hosted services are designed to support organizations with HIPAA and PCI compliance requirements.
Ingenium can help evaluate the appropriate FaxCore architecture and configuration based on your organization’s specific security and regulatory requirements.
FaxCore can integrate with the systems and devices organizations already use.
Available integration capabilities include:
Enable fax communications through existing enterprise email environments.
Connect supported multifunction devices from major manufacturers to digital fax workflows.
Support healthcare workflows that require fax communications originating from Epic environments.
Connect enterprise fax capabilities with SAP-based business processes.
Use file-based workflows to connect document generation and fax communications.
Build custom integrations between FaxCore and proprietary or third-party applications.
Fax also remains important wherever organizations exchange sensitive, contractual, financial, or time-critical documents.
Financial institutions, insurers, legal organizations, manufacturers, educational institutions, government agencies, and other enterprises can use FaxCore to centralize fax communications while integrating them with modern applications and infrastructure.
FaxCore allows organizations to modernize how fax is managed without forcing the business to abandon established communications with customers, suppliers, partners, and other external organizations.
Healthcare remains one of the most fax-dependent industries because providers, hospitals, laboratories, pharmacies, insurers, and other organizations need a broadly interoperable way to exchange sensitive information.
FaxCore provides capabilities designed for these environments, including secure fax communications, centralized administration, Microsoft 365 integration, multifunction device support, application integration, and Epic Print Services connectivity.
Ingenium can help healthcare organizations modernize fax infrastructure while maintaining the workflows and external interoperability that clinical and administrative teams continue to require.