Bring business-critical fax communications into a modern, secure cloud environment.
Ingenium offers ETHERFAX Engage to help organizations modernize the way employees send, receive, manage, and collaborate around fax communications.
ETHERFAX Engage combines the familiarity and interoperability of fax with the flexibility of a modern web-based application, allowing teams to manage documents digitally while reducing dependence on traditional fax machines, phone lines, and on-premises fax infrastructure.
Fax remains an important communications channel for healthcare, government, financial services, legal, enterprise, and other organizations exchanging sensitive information.
The infrastructure traditionally required to support it doesn’t have to remain in the past.
ETHERFAX Engage provides a modern web-based experience for managing fax communications through ETHERFAX’s secure cloud network.
Employees can send, receive, view, and manage documents digitally while organizations continue communicating with the fax numbers, applications, multifunction devices, scanners, and systems their business already depends on.
It’s fax; Modernized for today’s workplace.
Give employees a simple way to manage fax communications without requiring access to a physical fax machine.
ETHERFAX Engage provides a web-based application for sending and receiving documents through the ETHERFAX network.
Users can access fax communications through a modern interface designed to make everyday document exchange easier to manage across teams and locations.
Whether employees are working from an office, another facility, or remotely, Engage brings fax communications into a centralized digital environment.
Business communications rarely exist inside a single application.
One employee may work from a multifunction printer. Another may work inside an EHR. Another may use email. Another may need a dedicated web interface.
ETHERFAX provides an integration ecosystem designed to connect these different environments through a common cloud fax and document exchange infrastructure.
Organizations can integrate ETHERFAX with supported multifunction devices and scanners, email environments, enterprise applications, EHRs, document management platforms, and custom software.
ETHERFAX supports integrations across technologies including Microsoft 365, Google Workspace, Epic, Hyland OnBase, Canon, Ricoh, Xerox, Lexmark, and others.
For custom applications and workflows, ETHERFAX also provides APIs for programmatic fax and document delivery.
Healthcare continues to depend heavily on fax for exchanging protected health information between providers, hospitals, laboratories, pharmacies, payers, and other participants across the care continuum.
ETHERFAX Engage provides healthcare organizations with a modern interface for managing these communications while using ETHERFAX’s secure cloud network.
Organizations can connect fax communications with existing EHR systems, scanners, multifunction devices, and other healthcare technology while reducing their reliance on traditional fax servers and telephone infrastructure.
This makes it possible to modernize fax without disrupting the interoperability that makes fax valuable throughout healthcare.
Modernizing fax doesn’t have to mean replacing every device and application your organization already uses.
ETHERFAX integrates with existing multifunction printers, scanners, business applications, email platforms, EHRs, document management systems, and other systems of record.
Employees can continue using familiar tools while ETHERFAX provides the secure cloud infrastructure behind the communication.
This allows organizations to modernize incrementally without forcing employees to abandon established workflows simply because the underlying communications technology has changed.
Receiving a fax shouldn’t mean waiting beside a machine or searching through a shared inbox.
ETHERFAX Engage gives organizations a digital environment for managing incoming fax communications and shared document workflows.
Teams can more effectively organize and manage received documents, providing greater visibility into communications while reducing the manual processes associated with physical fax machines and paper-based workflows.
This makes Engage particularly valuable for departments where multiple employees need access to the same incoming communications.
Traditional fax environments can require a substantial collection of infrastructure:
Fax servers.
Telephony services.
Fax boards.
Analog lines.
Physical fax machines.
On-premises software.
Hardware maintenance.
ETHERFAX moves fax transmission into a secure cloud-based network, helping organizations reduce their dependence on this legacy infrastructure.
Engage provides the modern application experience on top of that network, giving employees access to fax communications without requiring the traditional technology stack behind them.
The result is a simpler approach to an established and highly interoperable business communication channel.
Fax communications frequently contain information that organizations cannot afford to expose.
Patient records, financial documents, contracts, applications, government information, customer records, and other sensitive materials require appropriate safeguards throughout the communication process.
ETHERFAX operates secure cloud environments designed around the requirements of regulated organizations.
For healthcare, the ETHERFAX HealthCloud network operates in a HIPAA- and SOC 2-compliant environment and is HITRUST CSF certified.
For commercial organizations, ETHERFAX ProCloud operates in a SOC 2-compliant environment with HITRUST CSF and PCI DSS certifications.
For U.S. government organizations, ETHERFAX GovCloud is certified to meet FedRAMP High requirements, including Department of Defense Impact Level 5 cybersecurity controls.
Ingenium can help organizations identify the appropriate ETHERFAX environment for their security, regulatory, and operational requirements.